--- title: About | AMA Service description: Expert appliance repair services in the Twin Cities, focusing on high-end brands. Our skilled technicians ensure quality repairs and customer satisfaction. image: https://www.amaservicetc.com/hubfs/Website/Miele%20MDu%20website%20(1).jpeg --- [Skip to content](https://www.amaservicetc.com/about#main-content) - [Contact Us](https://www.amaservicetc.com/contact) - [Phone: 612.332.6006](tel:612.332.6006) [![Main Logo Transparent](https://www.amaservicetc.com/hs-fs/hubfs/Main%20Logo%20Transparent.png?width=1254&height=1254&name=Main%20Logo%20Transparent.png) ![Main Logo Transparent](https://www.amaservicetc.com/hs-fs/hubfs/Main%20Logo%20Transparent.png?width=1254&height=1254&name=Main%20Logo%20Transparent.png)](https://www.amaservicetc.com/?hsLang=en) [Request Service](https://www.amaservicetc.com/contact?hsLang=en) - [Home](https://www.amaservicetc.com) - [About](https://www.amaservicetc.com/about) - [Services](https://www.amaservicetc.com/services) - [Contact](https://www.amaservicetc.com/contact) # Who Are We? ###### It’s simple. ***We're real people.*** AMA is a family-owned company here in the Twin Cities, and we believe great service comes down to mutual respect. Our clients are good to us, and we’re good to them. [Get Repairs From a Brand-Certified Expert](https://www.amaservicetc.com/contact?hsLang=en) ### We Love What We Do, and It Shows We show up on time and do the job right … but our service doesn’t end there. We also take the time to explain what we did, so you’re never left in the dark. Our technicians are skilled, hardworking, and easy to talk to. They take pride in their work — but more than that, they care about doing right by the people they’re helping. You’ll see it in the way they listen, the way they explain things, and the way they treat your home. That means a good fix and a customer who feels a little more confident moving forward. We like the work — meeting people, solving problems, and leaving things better than we found them is just part of it.       ![Background Image](https://www.amaservicetc.com/hubfs/Website/Gaggenau%20style%20fridge.jpg) ## In a Nutshell ### We’re Honest About What We Do Best We see it all the time. Companies trying to be everything to everyone. That’s not us. We focus on a select group of high-end brands, and we know them well — especially Miele, Thermador, and Bosch built-in coffee systems, which we specialize in. We stay sharp through ongoing manufacturer training, and we invest in the tools and knowledge it takes to do the job right. ### We Stay in Our Lane If something falls outside our expertise, we’ll tell you.  We won’t guess. We won’t learn on your time. And we won’t leave you hanging either. Over the years, we’ve built solid relationships with other service companies in the area — even competitors! People know they can count on us, and we take that seriously. If someone else is better suited for the job, we’ll point you in the right direction. ###### That’s just how we believe business should be done. ### We Help Get More out of Your Appliances A repair is only part of the job. That’s why we take the time to walk you through what’s going on, what to watch for, and how to keep things running well. A little understanding goes a long way. We’ll also share some simple maintenance tips so you can prevent issues down the road. [Work With Us](https://www.amaservicetc.com/contact?hsLang=en) ## The Technical Stuff: Awards, Certifications, and Credentials - We are an **Elite Service Company** for Miele - We have been an eight-time winner of the Bosch, Thermador, and Gaggenau **Service Partner of the Year** award - We are an **Authorized Service Company** for Miele, Thermador, Bosch, BlueStar, Vent-A-Hood, Zephyr, Big Chill, Scotsman, Gaggenau, and many other manufacturers - We have been a **BlueStar Preferred Service** Company since 2003 - We have a **first-time fix rate of 90%** due to pre-screening and stocked parts - We have been servicing and maintaining high-end appliances **in the Twin Cities since 2002** [Talk to a Specialist](https://www.amaservicetc.com/contact?hsLang=en) ![Background Image](https://www.amaservicetc.com/hubfs/Website/AMA%20Awards%20and%20certs.jpg) ## Testimonials ![thumbs up icon](https://www.amaservicetc.com/hs-fs/hubfs/Icons/thumbs%20up%20icon.png?width=70&height=70&name=thumbs%20up%20icon.png) > “Can't say enough good things about AMA. Friendly, fast, responsive ... just overall super helpful and empathetic. Good stuff!” ###### Ira Mitchell ★★★★★ ![thumbs up icon](https://www.amaservicetc.com/hs-fs/hubfs/Icons/thumbs%20up%20icon.png?width=70&height=70&name=thumbs%20up%20icon.png) > “Our AMA technician was terrific. Friendly, extremely thorough, and very knowledgeable about our specific brand of refrigerator. He diagnosed and fixed our problem quickly. I will always be calling and asking for AMA to work on our appliances.” ###### Fred Wahlquist ★★★★★ ![thumbs up icon](https://www.amaservicetc.com/hs-fs/hubfs/Icons/thumbs%20up%20icon.png?width=70&height=70&name=thumbs%20up%20icon.png) > “Fantastic experience! The technician completed the repairs with expertise, and he was careful to keep everything clean and protected. What an honest, professional, well-run service center. You have our business!” ###### Candace Lano ★★★★★ [Request Service](https://www.amaservicetc.com/contact?hsLang=en)       ![Background Image](https://www.amaservicetc.com/hubfs/Website/Bosch%20washer%20laundry%20room.jpg) ## Meet the People Behind the Work #### Blake Kirchert ###### Blake Kirchert Service Tech & Technical Support with 32 years of experience. #### Bryce Ryan ###### Bryce Ryan Service Tech & Technical Support with 35 years of experience. #### Mike Fisher ###### Mike Fisher Service Tech & Lead Refrigeration Tech with 25 years of experience. 1 #### Evan Kirchert ###### Evan Kirchert Apprentice Service Tech with 3 years of experience. 3 ### Appliance care & repair done right ***the first time.*** [Let's Work Together](https://www.amaservicetc.com/contact?hsLang=en) ##### AMA Appliance Service AMA Appliance Service 101 Shady Oak Road Hopkins, MN 55343 **Phone:** [612.332.6006](tel:612-332-6006) **Email:** [service@amaservicetc.com](mailto:service@amaservicetc.com) ##### About About - [About Us](https://www.amaservicetc.com/about) - [Services](https://www.amaservicetc.com/services) - [Contact Us](https://www.amaservicetc.com/contact) - [Home](https://www.amaservicetc.com) ##### Join Our List Join Our List [![Main Logo Transparent](https://www.amaservicetc.com/hubfs/Main%20Logo%20Transparent.png)](https://www.amaservicetc.com?hsLang=en) - [Privacy Policy](https://www.amaservicetc.com/privacy-policy) - [Contact](https://www.amaservicetc.com/contact) © 2026 AMA Service